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Our team of dedicated wizards is here to cater to your needs. Whether you require in-home training or ongoing maintenance, we offer the convenience of scheduling recurring visits as frequently as you need. Count on us to provide excellent service, surpassing your expectations with a smile.
We offer a 24-hour emergency response service, providing assistance whenever you need it. Please be aware that a surcharge applies for support outside our regular working hours. For more information about rates and terms, kindly contact our customer support team. Your satisfaction is our priority, and we're here to ensure your computer experience remains smooth and hassle-free, day or night.
Absolutely! Our wizards are available and at your service on weekends as well. We understand that tech issues can arise at any time, and we want to ensure your convenience and peace of mind by offering our expert assistance seven days a week. Feel free to reach out to us whenever you need help, and our team will be delighted to assist you with your tech needs, even on weekends.
Whilst we do prefer CASH, we do accept other various payment methods to accommodate your convenience. These include credit/debit cards (Visa & Mastercard), PayPal, and bank transfers. Should you have any specific payment inquiries or require assistance with the payment process, our customer support team is ready to help. Feel free to contact us for more information or clarification. As we do accept CryptoCurrency as a form of payment aswell.
We have a cancellation policy to ensure efficient scheduling. Please provide 24 hours notice for any changes. In the event of a no-show, a nominal fee may apply. However, we understand unforeseen circumstances and aim to be flexible and accommodating. For cancellations or rescheduling, kindly contact our customer support team for assistance.
We offer expert assistance with internet connection setup, troubleshooting, and network security. Our technicians can ensure a smooth setup, diagnose connectivity issues, and optimize your network for reliable and secure performance. Whether it's Wi-Fi range extension or network configuration, we've got you covered for a seamless online experience.
We offer both remote support and on-site visits. Remote support addresses software-related issues efficiently, while on-site visits handle complex problems and hardware-related concerns. Our goal is to provide effective and convenient solutions for your computer needs, ensuring your satisfaction throughout the process.
We provide a comprehensive warranty and guarantee on all our services. If any issues arise from our work, our skilled technicians will promptly address them at no additional cost. Our commitment to customer satisfaction ensures a hassle-free experience, and we stand behind the expertise of our technicians to deliver exceptional support, whilst the parts we used is covered by manufacturer warranty, which may vary, please enquire with your wizard if you are unsure.
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Technology giving you headaches or drama, get a Tekwizard to come solve your problems, so you don’t have to waste hours.
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0405 355 204